Privacy and cookie statement

Privacy statement and processing of personal data at GlobalVillageAcademy B.V.

Date: 04-11-2019

GlobalVillageAcademy B.V., located at Kardinaal De Jongstraat 20, 1181MH Amstelveen, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
https://GlobalVillageAcademy.eu/
Kardinaal De Jongstraat 20
1811MH Amstelveen
+31 614417782

Thomas Orths is the Data Protection Officer of GlobalVillageAcademy B.V. He can be reached via support@GlobalVillageAcademy.eu .

Personal data that we process

GlobalVillageAcademy B.V. processes your personal data because you use our services and/or because you provide us with this data yourself.
Below you will find an overview of the personal data that we process:

  • First and last name

  • Gender

  • Address details

  • Phone number

  • Email address

  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

  • Location data

  • Information about your activities on our website

  • Data about your surfing behaviour across different websites (for example because this company is part of an advertising network)

  • Internet browser and device type

  • Bank account number

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us via support@GlobalVillageAcademy.eu , then we will delete this information.

For what purpose and on what basis do we process personal data?

GlobalVillageAcademy B.V. processes your personal data for the following purposes:

  • Processing your payment

  • Sending our newsletter and/or advertising brochure

  • To be able to call or email you if this is necessary to carry out our services

  • To inform you about changes to our services and products

  • To offer you the opportunity to create an account

  • To deliver goods and services to you

  • GlobalVillageAcademy B.V. analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.

  • GlobalVillageAcademy B.V. tracks your surfing behavior across different websites so that we can tailor our products and services to your needs.

  • GlobalVillageAcademy B.V. also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision-making

GlobalVillageAcademy B.V. does not make decisions based on automated processing on matters that can have (significant) consequences for people. This concerns decisions that are made by computer programs or systems, without a human being (for example an employee of GlobalVillageAcademy B.V.) in between.

How long we store personal data

GlobalVillageAcademy B.V. does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

(Category)

Personal data > Retention period 1 year > Follow-up of complaints and/or wishes

Personal details > Retention period years > Follow-up of complaints and/or wishes

Address > Retention period 1 year > Follow-up of complaints and/or wishes

Sharing personal data with third parties

GlobalVillageAcademy B.V. does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. GlobalVillageAcademy B.V. remains responsible for these processes.

Cookies, or similar techniques, that we use

GlobalVillageAcademy B.V. uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. GlobalVillageAcademy B.V. uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

During your first visit to our website, we already informed you about these cookies and asked your permission to place them.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below is an overview:

  • Functional cookies that are necessary for the proper functioning of the GlobalVillageAcademy B.V. website.

  • Functional cookies that simplify the ordering of services and/or products (such as shopping cart) on the GlobalVillageAcademy B.V. website.

  • With your permission, placing tracking cookies on your device, which can be requested as soon as you visit a website from the GlobalVillageAcademy B.V. network. This allows GlobalVillageAcademy B.V. to know that, in addition to the Website, you have also visited the relevant other website(s) from the GlobalVillageAcademy B.V. network. The profile created in this way is not linked to your name, address, e-mail address and the like, but serves to tailor advertisements to your profile, so that they are as relevant to you as possible.

  • Google Analytics to gain insight into the visits to the website by information about visitor numbers, popular pages and topics. In this way, GlobalVillageAcademy B.V. can better tailor the communication and information provision to the needs of the website visitors.

Retention period: 2 years 

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you.

If you wish to exercise your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to support@GlobalVillageAcademy.eu .

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. GlobalVillageAcademy B.V. will respond to your request as soon as possible, but in any case within four weeks.

GlobalVillageAcademy B.V. would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

GlobalVillageAcademy B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the idea that your data is not properly secured or there are indications of misuse, please contact us via supoport@GlobalVillageAcademy.eu .